Customer Help Centre

Click here for information on watching Apple devices.

Please view knowledgebase article here: https://support.aptnlumi.ca/a/solutions/articles/44002628073

If you are unable to log into your account please reset your password by clicking here: https://aptnlumi.ca/forgotpassword If your email is not recogniz...

Please use the following criteria when setting a password. Passwords must be 8 characters with at least one uppercase, one lowercase, one digit, and on...

If you are unable to click the link in the password email you can right click on the link to copy the link address and paste it into a browser window.  Unfo...

We sincerely apologize, standard casting from our mobile app via Google Chrome or Airplay (Apple Devices) is currently not available.  We are working on res...

Receipts are emailed when your credit card is billed.  If you are not receiving the receipts please check your SPAM folder.  You can also manage your ac...

If you are not receiving the password email , it is likely getting blocked or sent to your SPAM folder.  Please try the following: 1) Check your SPAM fo...