Customer Help Centre

Sign into your lumi account and go to your account page here: https://aptnlumi.ca/account and click the Verify/Change Credit Card button.

We will automatically try processing your payment several times and if unsuccessful, we will revert your membership to the free basic level on a trial accou...

Receipts are emailed when your credit card is billed.  If you are not receiving the receipts please check your SPAM folder. You can also manage your acc...